SkillToPro Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses or programs
• Purchase products or services
• Participate in community forums or discussions
• Contact customer support
• Complete surveys or provide feedback
• Apply for instructor positions

This information may include:

• Name, email address, and contact details
• Billing information and payment details
• Professional background and employment information
• Educational history and qualifications
• Profile information and preferences
• User-generated content in forums and discussions

Automatically Collected Information
When you access or use our Platform, we may automatically collect certain information, including:

• Device information (type, operating system, browser)
•  IP address and geolocation data
• Usage data (pages visited, time spent, clicks)
• Learning progress and course completion data
• Assessment results and performance metrics
• Technical data about your internet connection

Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Platform usage, personalize your experience, and improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may limit functionality.

How We Use Your Information
We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Platform and services
• Process transactions and manage your account
• Personalize your learning experience and recommend relevant content
• Track your progress and issue certificates or credentials
• Communicate with you about courses, updates, and promotions
• Respond to your inquiries and provide customer support
• Analyze usage patterns and optimize Platform performance
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure
We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Enterprise Customers: If you access our Platform through an employer or organization, we may share enrollment, progress, and completion data with authorized administrators of that organization.
• Instructors: Course instructors may receive anonymized or aggregated information about student performance and engagement in their courses.
• Business Transfers: If SkillToPro is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: 
  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent:
  We may share your information with third parties when you have given us your consent to do so.
• Data Security: We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
• Your Privacy Rights: Depending on your location, you may have certain rights regarding your personal information, which may include:
  
  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  •  Withdrawal of consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy
Our Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@skilltopro.com
Address: London UK and Nigeria
Phone: +447470034598